Alistair Spencer
Ok, so in a dark car park, read the name of the charger, read which port you're socketed into, and remember them while you find the way out - there's no phone signal. Then enter them into the app, which gives no feedback on whether it's working. Then , come back hours later to find you've done no charging. This app should not exist! I don't want your nonsense account, just swipe my damn card! I will avoid podpoint whenever possible.
4 people found this review helpful
Piksel Brukt
- Flag inappropriate
- Show review history
Works. But demands prepaid even when using credit card. So you cannot simply fill up an unknown amount but have to decide in advance. Really silly, why can't they simply block an amount and charge rather than prepay. I'm a visitor want to the UK and will therefore not use their system repeatedly, I don't to prepay too much... Also a bit not so great that you cannot see charging progress in the app. But I managed to pay in the end. The URL for payment did not work, but the app did.
George Andronié
Urgent actions are required to address the issue of individuals leaving their vehicles connected to charging stations overnight. The availability of chargers as displayed on the app does not accurately reflect the actual situation, leading to inconvenience and frustration for drivers. It is crucial for the company to prioritize accuracy in its information provision to ensure a positive user experience.